Trading Hours
Normal Trading Hours
| Monday | 9:00AM – 5:30PM |
| Tuesday | 9:00AM – 5:30PM |
| Wednesday | 9:00AM – 5:30PM |
| Thursday | 9:00AM – 7:00PM |
| Friday | 9:00AM – 5:30PM |
| Saturday | 9:00AM – 5:00PM |
| Sunday | 10:00AM – 5:00PM |
Holiday Trading Hours
| New Years Day | Closed |
| 2nd January | 10:00AM – 5:00PM |
| Auckland Anniversary Day | 10:00AM – 5:00PM |
| Waitangi Day | 10:00AM – 5:00PM |
| Good Friday | Closed |
| Easter Sunday | Closed |
| Easter Monday | 10:00AM – 5:00PM |
| Anzac Day | 1:00PM – 5:00PM |
| King’s Birthday Matariki | 10:00AM – 5:00PM 10:00AM – 5:00PM |
| Labour Day | 10:00AM – 5:00PM |
| Christmas Day | Closed |
| Boxing Day | 10:00AM – 5:00PM |
2024 Holiday Hours
PAK ‘n SAVE Hours
| Monday | 8:00AM – 10:00PM |
| Tuesday | 8:00AM – 10:00PM |
| Wednesday | 8:00AM – 10:00PM |
| Thursday | 8:00AM – 10:00PM |
| Friday | 8:00AM – 10:00PM |
| Saturday | 8:00AM – 10:00PM |
| Sunday | 8:00AM – 10:00PM |
| Anzac Day | 1:00PM – 10:00PM |
2024 Public Holiday (Mall Trading Hours)
New Year’s Day
1st Jan, Monday, Mall Closed
Day after New Year’s Day
2nd Jan, Tuesday – Mall open 10am – 5pm
Auckland Anniversary Day
29th Jan, Monday – Mall open 10am – 5pm
Waitangi Day
06th Feb, Tuesday – Mall open 10am – 5pm
EASTER
Good Friday, 29th March – Mall Closed
Easter Saturday, 30th March – normal trading hours from 9am to 5pm
Easter Sunday, 31st March – Mall Closed
Easter Monday, 01st April – Mall open 10am – 5pm
ANZAC DAY
Thursday, Anzac Day, 25th April – Mall open 1pm-5pm
King’s Birthday
Monday, 3rd June – Mall open 10am – 5pm
Matariki
Friday, 28th June – Mall open 10am – 5pm
Labour Day
Monday, 28th October – Mall open 10am – 5pm
Xmas Day
Wednesday 25th December – Mall closed
Boxing Day
Thursday 26th December – Mall Open 10am – 5pm
Parking
Free Parking (time limit applies)
More than 600 vehicle parks are available, both Covered and Uncovered.
Disabled Parking
Disabled Parks are available at the Mall main entrance, PAK ‘n SAVE, Happy Café’, Subway, Underground Carpark, McDonalds and Wendys.
After Hours Retrieval
If you need to retrieve your vehicle from the Vehicle Park after hours please phone Simply Security on 09 337 0388.
Please note that a call-out charge will apply to Simply Security.
Parking Duration
120 minutes Main carpark in front of the Mall and Pak N Save, and Back Carpark located behind PAK ‘n SAVE
120 minutes Underground Carpark
60 minutes Manukau Road (From Happy Café through to Jetts Gym)
60 minutes Mt. Albert Road (From The Laundrymat through to McDonalds)
Underground Vehicle Parking Hours
Monday, Tuesday, Wednesday, Friday: 9:00am to 5.45pm
Thursday: 9:00am to 7.15pm
Saturday: 9:00am to 5.15pm
Sunday: 10:00am to 5.15pm
Facilities
ATM Money Machines
ANZ – Outside of the ANZ Bank branch
Allpoint – Inside the Mall opposite the Food Court
BNZ – Inside PAK ‘n SAVE.
Wheelchair Service
A wheelchair is available at no charge and can be organised at the Mall Management Office on the ground floor (located next to Lampire Asian Groceries). An ID may be requested.
Taxis
For your convenience, taxis are available on-call at the entrance that is shared by the Mall and PAK ‘n SAVE.
Parenting Room
Located on the top level opposite Jetts Fitness. To access please use the lift near Whitcoulls, or the ramp and stairway leading from the Centre Court. The Parenting Room is equipped with a nursing chair, change table, microwave, sink and – for your convenience – a toilet.
Toilets
Ladies’ Toilets and Disabled Toilet are located on the ground floor near Whitcoulls, while Men’s Toilets are located on the top level opposite Jetts Fitness.
Lost & Found
Lost Property
Lost Property is kept in the Mall Management Office.
Please check at our new Customer Services Desk or phone 09 6254239.
If you believe you may have lost an item in the Mall, please email: admin@royaloakmall.co.nz or phone us on (09) 6254239.
Women’s Bags
Assorted Jewellery
Assorted Watches
Assorted Walking Canes / Aids
Keys
Shawls
Driver’s License
A Hat
… and more.
Retail Space Enquiries
Visit Us
Mall Management Office is located on: Inside Ground Floor Level, next to Asian Food Groceries, near Subway & McDonalds, Royal Oak Shopping Mall, 691 Manukau Road, Royal Oak, Auckland
Leasing
Casual/Pop Up Stores/Standard
Casual Leasing
The Royal Oak Mall offers Casual Leasing opportunities in 3 different areas of the Mall, as well as an outside location.
Centre Court Area
- This prime area of the Mall has the best shopper traffic flow. This area is a great opportunity if wanting to promote your business products/services or just ‘’test the waters first’’ to a wide range of customers.
- To book this space, please contact the Mall Administrator.
Please note: We can provide a mobile unit, suitable for use in the centre court area. This can be fully wrapped in your desired branding 1.2m x 2.4m. Please email for further details and cost.
Subway/McDonalds Area (bottom end of Mall)
- To book this space, please contact the Mall Administrator.
Community Site Area (opposite food-court, front of the escalator)
Please Note: The Royal Oak Mall only invites the following, Charitable/non-profit Organisations into our Community Site: Red Cross, Youthline, Salvation Army, Daffodil Day Collectors (for Cancer Society), Pink Ribbon Collectors (for Breast Cancer), Anzac Day
- To book this space, please contact the Mall Administrator.
- (Free of Charge) for approved Charitable/non-profit Organisations
Outdoor Area (approx. 4.8m x 3.9m)
- Outside the main entrance courtyard area. Short/medium or longer-term leasing available with own kiosk, small type caravan, or similar (suit ice-cream/coffee/food business, terms & conditions apply).
- Subject to Mall Management Approval.
Standard Leasing
Are you interested in becoming a retailer at the Royal Oak Mall by leasing/owning a unit? Or maybe a short-term lease pop up store? Royal Oak Mall is unit titled, administered under the ROM Body Corporate 169679. Please contact the Mall Administrator for further details.