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Trading Hours

Normal Trading Hours

Monday9:00AM – 5:30PM
Tuesday9:00AM – 5:30PM
Wednesday9:00AM – 5:30PM
Thursday9:00AM – 7:00PM
Friday9:00AM – 5:30PM
Saturday9:00AM – 5:00PM
Sunday10:00AM – 5:00PM

Holiday Trading Hours

New Years DayClosed
2nd January10:00AM – 5:00PM
Auckland Anniversary Day10:00AM – 5:00PM
Waitangi Day10:00AM – 5:00PM
Good FridayClosed
Easter SundayClosed
Easter Monday10:00AM – 5:00PM
Anzac Day1:00PM – 5:00PM

Queen’s Birthday


10:00AM – 5:00PM

10:00AM – 5:00PM

Labour Day10:00AM – 5:00PM
Christmas DayClosed
Boxing Day10:00AM – 5:00PM

2022 Public Holiday (Mall Trading Hours)

Auckland Anniversary Day 2022
Monday, Auckland anniversary, 31st Jan – Mall open 10am – 5pm

Waitangi Day 2022
Monday, Waitangi Day, 07th Feb – Mall open 10am – 5pm

Easter Friday, 15th April – Mall Closed
Easter Saturday, 16th April – normal trading hours of 9am to 5pm
Easter Sunday, 17th April – Mall Closed
Easter Monday, 18th April – Mall open 10am – 5pm

Monday, Anzac Day, 25th April – Mall open 1pm-5pm (Food Court/Cafes/dairies can open from 10am)

Queen’s Birthday 2022
Monday, 6th June – Mall open 10am – 5pm

Matariki 2022
Friday, 24th June – Mall open 10am – 5pm

Labour Day 2022
Monday 24th October – Mall open 10am – 5pm

Xmas Day 2022
Sunday 25th December – Mall closed
Tuesday 27th December (Xmas observed) – Mall Open 10am – 5pm

Boxing Day 2022
Monday 26th December – Mall Open 10am – 5pm


PAK ‘n SAVE Hours

Monday8:00AM – 10:00PM
Tuesday8:00AM – 10:00PM
Wednesday8:00AM – 10:00PM
Thursday8:00AM – 10:00PM
Friday8:00AM – 10:00PM
Saturday8:00AM – 10:00PM
Sunday8:00AM – 10:00PM
Anzac Day1:00PM – 10:00PM


Free Parking

More than 600 vehicle parks are available, both Covered and Uncovered.

Disabled Parking

Disabled Parks are available at the Mall main entrance, PAK ‘n SAVE, Happy Café’, Subway, Underground Carpark, McDonalds and Wendys.

After Hours Retrieval

If you need to retrieve your vehicle from the Vehicle Park after hours please phone Simply Security on 09 337 0388.
Please note that a call-out charge will apply.

Parking Duration

120 minutes Main carpark in front of the Mall and Pak N Save, and Back Carpark located behind PAK ‘n SAVE
120 minutes Underground Carpark
60 minutes Manukau Road (From Happy Café through to Jetts Gym)
60 minutes Mt. Albert Road (From The Laundrymat through to McDonalds)

Underground Vehicle Parking Hours

Monday, Tuesday, Wednesday, Friday: 9:00am to 5.45pm
Thursday: 9:00am to 7.15pm
Saturday: 9:00am to 5.15pm
Sunday: 10:00am to 5.15pm


ATM Money Machines

ANZ – Outside of the ANZ Bank branch
Kiwibank – Inside the Mall opposite the Food Court
BNZ – Inside PAK ‘n SAVE.

Wheelchair Service

A wheelchair is available at no charge and can be organised at the Mall Management Office on the ground floor (located next to Lampire Asian Groceries). An ID may be requested.


For your convenience, taxis are available on-call at the entrance that is shared by the Mall and PAK ‘n SAVE.

Parenting Room

Located on the top level opposite Jetts Fitness. To access please use the lift near Whitcoulls, or the ramp and stairway leading from the Centre Court. The Parenting Room is equipped with a nursing chair, change table, microwave, sink and – for your convenience – a toilet.


Ladies’ Toilets and Disabled Toilet are located on the ground floor near Whitcoulls, while Men’s Toilets are located on the top level opposite Jetts Fitness.

Lost & Found

Lost Property

Lost Property is kept in the Mall Management Office.
Please check at our new Customer Services Desk or phone 09 6254239.
If you believe you may have lost an item in the Mall, please email: or phone us on (09) 6254239.

Women’s Bags
Assorted Jewellery
Assorted Watches
Assorted Walking Canes / Aids
Driver’s License
A Hat
… and more.

Retail Space Enquiries

Visit Us

Mall Management Office is located on: Inside Ground Floor Level, next to Asian Food Groceries, near Subway & McDonalds, Royal Oak Shopping Mall, 691 Manukau Road, Royal Oak, Auckland


Casual/Pop Up Stores/Standard

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Casual Leasing

The Royal Oak Mall offers Casual Leasing opportunities in 3 different areas of the Mall, as well as an outside location.

Centre Court Area

  • This prime area of the Mall has the best shopper traffic flow. This area is a great opportunity if wanting to promote your business products/services or just ‘’test the waters first’’ to a wide range of customers.
  • To book this space, please contact the Mall Administrator.

Please note: We can provide a mobile unit, suitable for use in the centre court area. This can be fully wrapped in your desired branding 1.2m x 2.4m. Please email for further details and cost.

Subway/McDonalds Area (bottom end of Mall)

  • To book this space, please contact the Mall Administrator.

Community Site Area (opposite food-court, front of the escalator)

Please Note:  The Royal Oak Mall only invites the following, Charitable/non-profit Organisations into our Community Site: Red Cross, Youthline, Salvation Army, Daffodil Day Collectors (for Cancer Society), Pink Ribbon Collectors (for Breast Cancer), Anzac Day

  • To book this space, please contact the Mall Administrator.
  • (Free of Charge) for approved Charitable/non-profit Organisations

Outdoor Area (approx. 4.8m x 3.9m)

  • Outside the main entrance courtyard area. Short/medium or longer-term leasing available with own kiosk, small type caravan, or similar (suit ice-cream/coffee/food business, terms & conditions apply).
  • Subject to Mall Management Approval.

Standard Leasing

Are you interested in becoming a retailer at the Royal Oak Mall by leasing/owning a unit? Or maybe a short-term lease pop up store? Royal Oak Mall is unit titled, administered under the ROM Body Corporate 169679. Please contact the Mall Administrator for further details.