COVID-19 Update

Businesses in the Mall Operating at Level 2

Following the government’s announcement for the move to Level 2, as of Thursday, 14th may we will be open.

Businesses in the Mall that will be operating at Level 3

Following the government’s announcement to move to Level 3, the following businesses will be open. Please contact them directly regarding exact opening times.

Businesses in the Mall that will be operating at Level 3:

  • McDonalds – Drive Through Only
  • Hell Pizza – Delivery Only – 09 624 8666
  • Subway – Delivery Only – 09 624 5505
  • Umiya Sushi – Delivery Only – 09 625 2720
  • Oak Eatery – Uber Eats
  • Lampire Mart – 11am – 2pm
  • Laundry Plus – 9am – 5pm
  • OPSM – Orders via courier – 09 624 2094
  • Health2000 – Phone Orders – 09 624 0129
  • Flowerise – Email Orders Only –
  • Royal Oak Medical Centre – Monday to Friday – 09 625 9221
  • Unichem Royal Oak Pharmacy – Own Ext Entry – 09 624 3024

Trading Hours

Normal Trading Hours

Monday9:00AM – 5:30PM
Tuesday9:00AM – 5:30PM
Wednesday9:00AM – 5:30PM
Thursday9:00AM – 7:00PM
Friday9:00AM – 5:30PM
Saturday9:00AM – 5:00PM
Sunday10:00AM – 5:00PM

Holiday Trading Hours

New Years DayClosed
2nd January10:00AM – 5:00PM
Auckland Anniversary Day10:00AM – 5:00PM
Waitangi Day10:00AM – 5:00PM
Good FridayClosed
Easter SundayClosed
Easter Monday10:00AM – 5:00PM
Anzac Day1:00PM – 5:00PM
Queen’s Birthday10:00AM – 5:00PM
Labour Day10:00AM – 5:00PM
Christmas DayClosed
Boxing Day10:00AM – 5:00PM

PAK ‘n SAVE Hours

Monday8:00AM – 10:00PM
Tuesday8:00AM – 10:00PM
Wednesday8:00AM – 10:00PM
Thursday8:00AM – 10:00PM
Friday8:00AM – 10:00PM
Saturday8:00AM – 10:00PM
Sunday8:00AM – 10:00PM
Anzac Day1:00PM – 10:00PM


Free Parking

More than 600 vehicle parks are available, both Covered and Uncovered.

Disabled Parking

Disabled Parks are available at the Mall main entrance, PAK ‘n SAVE, Happy Café’, Subway, Underground Carpark, McDonalds and Wendys.

After Hours Retrieval

If you need to retrieve your vehicle from the Vehicle Park after hours please phone Simply Security on 09 337 0388.
Please note that a call-out charge will apply.

Parking Duration

120 minutes Main carpark in front of the Mall and Pak N Save, and Back Carpark located behind PAK ‘n SAVE
120 minutes Underground Carpark
60 minutes Manukau Road (From Happy Café through to Jetts Gym)
60 minutes Mt. Albert Road (From The Laundrymat through to McDonalds)

Underground Vehicle Parking Hours

Monday, Tuesday, Wednesday, Friday: 9:00am to 5.45pm
Thursday: 9:00am to 7.15pm
Saturday: 9:00am to 5.15pm
Sunday: 10:00am to 5.15pm


ATM Money Machines

ANZ – Outside of the ANZ Bank branch
Kiwibank – Inside the Mall opposite the Food Court
BNZ – Inside PAK ‘n SAVE.

Wheelchair Service

A wheelchair is available at no charge and can be organised at the Mall Management Office on the ground floor (located next to Lampire Asian Groceries). An ID may be requested.


For your convenience, taxis are available on-call at the entrance that is shared by the Mall and PAK ‘n SAVE.

Parenting Room

Located on the top level opposite Jetts Fitness. To access please use the lift near Whitcoulls, or the ramp and stairway leading from the Centre Court. The Parenting Room is equipped with a nursing chair, change table, microwave, sink and – for your convenience – a toilet.


Ladies’ Toilets and Disabled Toilet are located on the ground floor near Whitcoulls, while Men’s Toilets are located on the top level opposite Jetts Fitness.

Lost & Found

Lost Property

Lost Property is kept in the Mall Management Office.
If you believe you may have lost an item in the Mall, please email: or phone us on (09) 6254239.

Women’s Bags
Assorted Jewellery
Assorted Watches
Assorted Walking Canes / Aids
Driver’s License
A Hat
… and more.

Retail Space Enquiries

Retail Space Enquiries

Casual Leasing Enquiries

Casual Leasing is available in 2 locations in the Mall, one in Centre Court, the other in our Community Site, located up near PAK ‘n SAVE. Should you wish to apply for a Casual Lease, please email:

Visit Us

Mall Management Office is located on: Inside Ground Floor Level, next to Asian Food Groceries, near Subway & McDonalds, Royal Oak Shopping Mall, 691 Manukau Road, Royal Oak, Auckland